CUTTER CONSULTING GROUP

The Art of Respecting Buyers’ Time for Effective Sales Conversations

Nov 09, 2023

As a sales professional or leader, it's essential to respect the buyer's time, improve your communication, and ultimately close more deals. In this article, we'll discuss what buyers want more of and what they want less of, with a focus on respecting their time.


One of the most significant ways salespeople can show respect for the buyer's time is by refraining from sending repetitive prospecting emails and LinkedIn messages. Instead, focus on sending emails with valuable content and making a genuine connection through appropriate follow-ups.


Another problem many salespeople face is not doing enough research before reaching out to prospects. This can result in wasting the buyer's time with unnecessary questions about their industry and challenges. With the help of AI and chatbot tools like GPT, salespeople can quickly gather valuable information about prospects before making contact.


It's essential to use research questions that demonstrate you've done your homework while still prompting a response from the buyer. For example, try asking a question like, "I noticed that companies in your industry face this challenge; are you experiencing the same issue?" This style of inquiry not only demonstrates your commitment to understanding the prospect but also opens a window for them to share more targeted details about their circumstances.


Another way to respect the buyer's time is by using fewer words in your communication. Salespeople often think that speaking more will make them appear knowledgeable and valuable. However, this can have the opposite effect, overwhelming prospects with unnecessary information and wasting their time.


Instead, try to listen more than you speak. This can help you understand the buyer better and make your communication even more effective. By focusing on the buyer, you can make sure your message reaches them and moves the conversation forward.


Moreover, unnecessary demos and using too many words in conversation can further waste the buyer's time. Whenever possible, use concise language, and focus on the prospect’s needs instead of aimlessly talking about your product or service.


Do not forget that a strong relationship with the buyer is built on trust. When you build rapport, demonstrate empathy, and actively listen, it can lead to stronger trust between you and the prospect.


So, how can you improve your sales approach and respect the buyer's time better?

  • Avoid repetitive prospecting emails and LinkedIn messages
  • Do thorough research before reaching out to prospects
  • Ask intelligent questions that demonstrate your understanding of the prospect's industry and challenges
  • Use fewer words in your communication and focus on listening more than speaking
  • Focus on building trust with the buyer through rapport, empathy, and active listening


By keeping these points in mind and respecting the buyer's time, you can improve your sales conversations and close more deals. Remember, it's all about making the buyer feel valued and valued while moving the conversation forward.


If you want help ensuring you are tracking the right sales metrics as a way to support your sales team to victory, email me at jason@cutterconsultinggroup.com or use the CONTACT Form to set up a time for us to talk.


Ready to become an Authentic Persuader? Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker


Want to talk about ways Jason can help your sales team? Email jason@cutterconsultinggroup.com


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