How do overpromising and overselling affect the customer's experience?
How do overpromising and overselling affect the customer's experience?
How does overpromising and overselling affect the customer's experience and trust in salespeople and businesses?
Salespeople sometimes oversell their products or services, leaving customers disappointed and underwhelmed. It's like that car ad promising a deal, but there's only one car at that price, missing a tire or two.
In today's episode, I discussed the importance of ethical sales practices and the need for a thorough diagnosis before making promises to clients.
Learn more about challenges in sales, the lack of governing bodies, and the crucial role of confidence in standing your ground. Stay tuned for more valuable insights and strategies to become a sales professional who prioritizes customer satisfaction.
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